Returns & Exchanges

If a piece is not right, we will make it right. Returns are straightforward and free within the domestic network.

30-day window

You have 30 days from delivery to request a return or exchange. Start the process by emailing us with your order number.

Condition

Items must be unworn, unwashed and returned with original tags attached. We cannot accept pieces that have been altered.

Exchanges

Size exchanges are free within the domestic network. We will hold your requested size while the original is in transit.

Refunds

Once your return is received and inspected, refunds are issued to the original payment method within 5–7 business days.

Questions? Email Austyncollection@gmail.com.