Returns & Exchanges
If a piece is not right, we will make it right. Returns are straightforward and free within the domestic network.
30-day window
You have 30 days from delivery to request a return or exchange. Start the process by emailing us with your order number.
Condition
Items must be unworn, unwashed and returned with original tags attached. We cannot accept pieces that have been altered.
Exchanges
Size exchanges are free within the domestic network. We will hold your requested size while the original is in transit.
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 5–7 business days.
Questions? Email Austyncollection@gmail.com.