Terms of Service

AUSTYN TERMS OF SERVICE

Last Updated: August 8, 2026

Welcome to Austyn. These Terms of Service (“Terms”) apply to your use of the Austyn website and your purchase of products from our online store.

By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or place an order.

ABOUT AUSTYN

Austyn is a fashion and lifestyle store based in Lagos, Nigeria.

We sell clothing from our own Austyn brand, as well as sneakers, slides, and selected fashion products from other brands.

In these Terms, “Austyn,” “we,” “us,” and “our” refer to Austyn. “You” and “your” refer to the customer or visitor using our website.

USING OUR WEBSITE

You agree to use the Austyn website only for lawful purposes.

You must not:

We reserve the right to restrict or terminate access to our website where permitted by law.

• Use our website for fraudulent or unlawful activities.
• Attempt to interfere with or damage our website.
• Access accounts or information that do not belong to you.
• Copy or reproduce our website, branding, designs, or content without permission.
• Use our website to distribute harmful software or malicious content.
• Provide false or misleading information when placing an order.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products as accurately as possible.

Our products include clothing from the Austyn brand, as well as sneakers, slides, and other selected products from third-party brands.

Product colors may appear slightly different depending on your device or screen settings. Product measurements may also have minor variations.

Product availability may change without notice.

We reserve the right to change product prices, descriptions, availability, and other product information where necessary.

SIZING

Customers are responsible for selecting the appropriate size before placing an order.

We recommend reviewing the size information provided for each product before purchasing.

If you are unsure about sizing, please contact Austyn before placing your order.

ORDERS

When placing an order, you agree to provide accurate and complete information.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order can be fulfilled.

We reserve the right to cancel or refuse an order where permitted by law, including in situations involving incorrect pricing, product availability, suspected fraudulent activity, incorrect customer information, or technical errors.

If we cancel an order after payment has been received, we will process an appropriate refund.

PRICES AND PAYMENT

All prices displayed on our website are shown in the applicable currency stated at checkout.

Prices may change at any time. Price changes will not affect orders that have already been accepted unless required by law.

You agree to provide valid and accurate payment information when placing an order.

We may use third-party payment providers to securely process payments.

SHIPPING AND DELIVERY

We ship orders to locations made available through our website.

Estimated delivery times are provided for convenience and may vary due to circumstances outside our reasonable control, including courier delays, weather, public holidays, or incorrect delivery information.

You are responsible for providing an accurate shipping address and contact information.

RETURNS, EXCHANGES, AND REFUNDS

Our return, exchange, and refund procedures are described in our Return & Refund Policy.

Products must meet the requirements stated in that policy to qualify for a return or exchange.

Nothing in these Terms removes any consumer rights that cannot legally be excluded under applicable Nigerian law.

PROMOTIONS AND DISCOUNTS

Austyn may offer discount codes, sales, promotions, or other special offers from time to time.

Promotions may have specific terms, expiration dates, product exclusions, or other conditions.

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to correct or cancel promotions affected by obvious errors or misuse, subject to applicable law.

INTELLECTUAL PROPERTY

All Austyn branding and original content, including our name, logo, clothing designs, product photographs, graphics, website design, text, videos, and marketing materials, are owned by or licensed to Austyn and are protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, or commercially use our intellectual property without our permission.

CUSTOMER REVIEWS AND CONTENT

If you submit a review, photograph, testimonial, or other content to Austyn, you confirm that you have the right to submit it.

By submitting content, you grant Austyn permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, or inappropriate.

THIRD-PARTY PRODUCTS AND BRANDS

Austyn may sell products manufactured or branded by other companies.

The trademarks, logos, names, and intellectual property belonging to those brands remain the property of their respective owners.

Austyn does not claim ownership of third-party trademarks or brand names.

PRIVACY

Your privacy is important to us.

Our Privacy Policy explains how Austyn collects, uses, stores, and protects your personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that it will always be uninterrupted or error-free.

We may temporarily suspend the website for maintenance, updates, security reasons, or other operational purposes.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Austyn will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are published means that you accept the revised Terms, to the extent permitted by law.

GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes relating to these Terms shall be subject to the applicable laws and courts of Nigeria, subject to any mandatory consumer-protection rights.

CONTACT US

If you have questions about these Terms, your order, our products, or any other customer-service matter, you can contact us using the information below:

Austyn

Email: Austyncollections@gmail.com

Business Address: Lagos, Nigeria

Phone: 08101575109

© 2026 Austyn. All rights reserved.